Abbott Sales Rep Diagnostics in Abbott Park, Illinois

JOB DESCRIPTION:

Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the diagnostics industry through the company's commitment to improving patient care and lowering overall costs.

Abbott Diagnostic Division´s Customer Experience Organization is a part of our customer focusing organization in Europe. Today, there are fewer, larger and more complex customers than ever before. The Customer Experience Organization is responsible to create stronger, solutions-focused customer partnerships while also meeting the day-to-day service and support needs.

Abbott Diagnostic Division is always pipe-lining for

Sales Rep Diagnostics

The position is responsible for managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts, and handling first line service.

Major accountabilities:

  • Full revenue responsibility for 2-4 MM USD including forecasting and target performance achievement.

  • Act as a trusted partner and adviser as Abbott’s main contact to customers

  • Manage and drive the development of their accounts, including key activities such as: strategic account management and post-sales implementation process

  • New product and menu expansion targeting and sales support

  • Prepare and execute regular customer business reviews

  • Manage routine renewals of base business accounts and negotiate long-term contracts

  • Provide first line service support and technical troubleshooting for defined service interventions with an average completion time of 2 hours (range 0-4 hours)

  • Provide proactive service

  • Perform technical service bulletins (TSBs) less than an equal of 2 hours

  • Implement new assays

  • Provide ongoing training and coaching to customers

  • Oversee progress of cross-functional implementation team (post-sale) with project manager

  • Success in this role is measured by service level achievement, economic profitability, customer satisfaction score, contract renewal rate and managed revenue.

Educational background

  • Bachelor’s degree or equivalent experience required. Bachelor’s / Engineering degree in bio medical / electrical / mechanical / medical technology or commercial is preferred.

Requirements / Work experience

  • Minimum of 5-7 years track record in the diagnostic industry with an emphasis on managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts, and handling first line service.

  • Proven track record in a similar position supported by management and customer references

  • Successful engagement with customers, specifically Business Management and key stakeholders.

  • Excellent product and industry knowledge

  • Strong understanding of key stakeholders and customer dynamics

  • Strong solution selling and relationship building skills

  • Excellent communication skills

  • Ability to identify and drive resolution of issues

  • Long-term, strategic focus on account

  • Candidates must be fluent in local language and English, additional languages are advantageous

  • The position requires the willingness to travel on a frequent basis, i.e. on average three days per week.

Do you like the sound of our job and do you think you´ve got what it takes

We are looking forward to your online application!

JOB FAMILY:

Sales Force

DIVISION:

LOCATION:

Czech Republic : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 75 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

Abbott is about the power of health. For more than 125 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 150 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott , to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

Follow Us:

Facebook at https://www.facebook.com/AbbottCareers

LinkedIn at https://www.linkedin.com/company/abbott-

YouTube at https://www.youtube.com/c/abbott

Twitter at https://twitter.com/AbbottNews