Abbott Dir. Marketing & Commercial Excellence (Medical Devices) in Princeton, New Jersey

At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship.


The point-of-care (POC) testing industry is changing faster than ever. At Abbott Point of Care, we’ve stayed ahead of the curve. We are a worldwide leader in fundamentally changing healthcare delivery at the point of care with solutions that are intuitive, innovative, reliable, and cost-effective for our customers.

Director Marketing and Commercial Excellence

Responsible to identify, develop, standardize and implement best-in-class sales, business intelligence and marketing processes, tools and enablers to increase effectiveness, agility, responsiveness and speed. Institute best practices across the commercial organization to drive key commercial strategies including driving top-line profitable revenue growth, portfolio and pipeline development, commercial effectiveness, business intelligence and customer loyalty. Accountable to deliver reliable and timely insight to assist the business in growing its customers and driving best practices resulting in profitable growth while ensuring sales effectiveness and productivity are optimized. Also responsible for compliance with applicable Corporate and Divisional Policies and procedures. Assess and identify key areas of commercial improvement and corresponding initiatives that will improve commercial effectiveness;

Develop, implement and integrate best-in-class commercial strategies, processes and tools into the commercial organization; manage consultants and vendors engaged in the development and roll-out of commercial practices, processes and tools;

Drive internal and external best practices and act as a Global Center of Excellence for commercial excellence, best practices and consultancy; lead commercial teams to drive strategies, best practices and priorities;

Act as business owner / expert of assigned commercial tools to provide strategic direction, oversight and continuous improvement; forge strong relationships and provide strategic advice and consultation across the organization to raise commercial excellence and competence;

Identify, develop, standardize and implement proven internal best practices for recovering lost revenue from under-committed contracts and increase economic profitability in existing customer base and new business;

Track and monitor performance against Key Performance Indicators; streamline and standardize metrics and reporting to drive desired business outcomes; Champion S&OP practices;

Define commercial excellence long-range plane, alternatives review, requirements and prioritization based on ROI;

Create strategic communications to set expectations and business reviews; Oversee training and development programs for best practices, processes and tools; Understand and comply with applicable EHS policies, procedures and guidelines;

This position is accountable for the following:

  • development and implementation of strategy, scope, process and programs that drive commercial excellence;

  • providing significant and positive impact to short-term, mid-range and long-term organizational goals;

  • demonstrating continual improvement in commercial processes and effectiveness;

  • creating a work environment that supports cross-functional team effectiveness;

  • management and development of reporting staff; mentor others as appropriate

Works on complex issues where analysis of situation or data requires evaluation of multiple factors; interacts internally and externally with executive-level leaders requiring negotiation of matters to influence key stakeholders; demonstrates appropriate level of leadership experience to lead and influence both with and without direct authority; exercises independent judgment in developing methods and techniques for problem-solving and/or process improvement; position requires high levels of competence, confidence and credibility; strategic and tactical decisions will be made based upon data the individual provides and/or presents in a management or informal setting; decisions and recommendations can have serious impact on the overall success of functional, division or company goals and objectives; consequences of erroneous decisions or recommendations would negatively impact the goals of the organization; responsible for P&L.


Bachelor's degree or equivalent education and demonstrated competence required; advance degree preferred

Typically requires 10 or more years of progressively responsible experience to develop the competence required to meet the skills and responsibilities of the position.

Candidate / incumbent should possess the following:

  • excellence knowledge of sales management best-in-class techniques and tools;

  • keen interest in development of sales competencies and a desire to facilitate achievement of best-in-class business performance;

  • ability to motivate and lead a diverse staff to drive the execution of critical strategies and programs across a large organization;

  • ability to tactfully challenge the status quo and drive quality outcomes through coaching and influence;

  • understanding of the complexities of the diagnostics market and customer needs;

  • ability to accurately evaluate and assess complex processes, identify possible solutions and drive to resolution;

  • ability to negotiate, troubleshoot, assess, remediate; ability to make sound decisions;

  • ability to lead and influence both with and without direct authority;

  • strong business acumen and demonstrated success in growing markets;

  • ability to clearly, concisely and accurately convey communications; excellent written, verbal and interpersonal communication skills; ability to communicate with all levels of an organization, including executives;

  • ability to form and develop interpersonal, professional relationships; displays socially and professionally appropriate behavior; ability to interact effectively with all levels of employees and outside professionals;

  • ability to work independently and in groups; ability to collaborate across the business, across Abbott businesses and with outside resources;

-knowledge of applicable US and Quality System Requirements and other relevant regulations for medical devices;

  • financial experience which demonstrates ability and aptitude to effectively and responsibly manage a P&L;

  • experience with and ability to effectively manage conflict and negotiations;

  • ability and/or aptitude to quickly assess and integrate information to gain consensus.


Marketing Support


APOC Point of Care


United States > Princeton : 400 College Road East





Yes, 50 % of the Time




Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

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Abbott is about the power of health. For more than 125 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 150 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott , to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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