Abbott Infrastructure Technical Specialist in Abbott Park, Illinois
At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.
Position: UNIX/Linux Infrastructure Tech Lead
Position involves providing technical direction and support to onshore/offshore third party support resources for UNIX/Linux implementation and operations of Abbott servers. Partners with customers, vendors and other dependent IT domains to ensure successful delivery of UNIX/Linux based services that support business applications and operations.
Ideal candidate is a self-starter with technical leadership experience in enterprise UNIX/Linux operations and skilled in Red Hat Enterprise Linux & VMware.
Major Responsibilities include:
Participating in and/or leading technical projects Infrastructure Technical Specialist
Providing escalation support for Linux/UNIX based servers including monitoring, troubleshooting and break/fix of issues with hardware, operating system, layered software products, system patching, and printing.
Providing technical expertise for evaluating outages, reviewing impact of supported systems, and troubleshooting incident resolution
Providing escalation support in the management of storage volumes on Unix/Linux platforms as needed
Occasional weekend work, including support for four quarterly maintenance outages a year
Participating in the management of support contracts for hardware, operating system, layered products, and other software
Creating and troubleshooting UNIX shell scripts used for automation
Executing system change, incident and problem analyses per established procedures. Resolves escalated technical problems following established tracking procedures.
Reviewing of server capacity change requests and technical approval for third party implementation
Coordinating major Unix-related change activities during maintenance windows
Researching and recommending security/bug fixes, patches or upgrades as required to maintain hardware/firmware, operating systems, and layered products
Providing technical leadership for the installation, configuration, and maintenance of Unix/Linux based operating systems in a world-wide enterprise environment primarily consisting of Redhat Linux
Effectively identifying user and technical dependencies, risks, and engaging other technical domains to define broader solution sets
Disaster recovery planning and technical oversight for third party resources as required
Managing and enhancing system security improvements in accordance with industry best practices and company policy
Conducting proactive capacity planning, performance monitoring, configuration tuning and technology refresh as required
Ensuring audit compliance and consistency in the management of administrative policies and procedures relative to Unix/Linux based systems
Establishing and maintaining system specific documentation and operational procedures within the domain
Defining standards, guidelines, best practices and produce metrics as directed
Complying with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments. Maintaining positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Strong technical leadership ability and troubleshooting skills to work with and provide technical direction to onshore/offshore support resources
Expertise in Red Hat Enterprise Linux system administration, monitoring, maintenance and troubleshooting
2-4 years of experience working with virtualization technologies including VMWare
Working knowledge of logical volume management concepts and SAN configuration
RHCE certification or equivalent experience
4-5 years of experience installing, configuring and managing x86 based server hardware and virtual machines
Advanced knowledge of TCPIP and DNS required
Demonstrated ability to handle technical challenges
Willingness to take over responsibilities and gain expertise on new technologies
Ability to work in a highly matrixed and geographically diverse business environment
Ability to work within a team and as an individual contributor in a fast-paced, changing environment and leverage and/or engage others to accomplish projects
Strong verbal and written proficiency in English language with ability to effectively communicate at multiple levels in the organization
Ability to multitask, prioritize and meet deadlines in a timely manner
Strong organizational and follow-up skills, as well as attention to detail
Ability to maintain regular and predictable attendance
Bachelor’s Degree in Computer Science, MIS, and Mathematics, Engineering, Business or area of functional responsibility
7+ years of technical experience with Unix/Linux based server operating systems administration in a medium to large complex server environment
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email email@example.com