Abbott NetworkTechnician Engineer in Abbott Park, Illinois
At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.
Identifies requirements, builds, tests, deploys and maintains scalable and stable technical operating environment as part of overall enterprise IT technology management function. Partners with customers, vendors and other dependent IT domains to ensure successful delivery of business applications and scalable operations
This role will:
•Provide technical level II problem isolation and resolution for a Global Network.
•Configures and performs advanced diagnostics on infrastructure components.
•Repair LAN infrastructure including cable
•Coordinate remote Hands and Feet for investigation or installation
•Configure and install LAN/WAN infrastructure technology for bridging or routing
•Configure and install infrastructure support Load balancing and WAN acceleration
•Support DNS/DHCP and IP Services
•Perform hardware fault isolation and repair.
•Repair switching and VLANs problems.
•Support remote WAN infrastructure
•Coordinate vendor support
•Analyze and resolve routing issues
•Conduct proactive capacity planning, performance monitoring, configuration tuning and technology refresh
•Manage & reinforce systems security in accordance with industry best practices and enterprise policy
•Participates in all call rotation as directed.
•Lead cross technology teams to a common goal or solution
•Lead large scale projects or implementations
•Mentor and skill development of lower level technical resource
•Bachelor’s Degree in Computer Science, MIS, and Mathematics, Engineering, or equivalent 6+ years of industry work experience
•6+ years of industry experience in a LAN/WAN network design or support, Required
•Past managerial or team lead roles and/or responsibilities preferred
•Experience in supporting 200+ node network (routing and switching, not PC’s)
•Technical knowledge level equivalent to Subject Matter Expert in the multiple area (routing, switching, load balancing, IP address management, WAN Optimization, Firewalls, security, telecommunications circuits)
•Fluent in LAN/WAN troubleshooting related to routing protocols, switch configurations, use of current Telecommunications service offerings
•Understanding placement use of load balancing, firewall, IP address management, Quality of Service (QOS), IP Sec tunnels technology
•Advanced understanding of TCP/IP, DNS, DHCP, CISCO hardware/software, and SNMP
•Ability to mentor and cross training different skill level employee’s
•Understanding in the application and use of network management tools and monitoring
•Ability to generate and maintain network related documentation
•Experience working in a broader enterprise/cross division business unit model, preferred
•Ability to work in a highly matrix and geographically diverse business model
•Ability to work effectively within a team and as an individual contributor as well as a team lead in a fast paced changing environment -- multi-tasks, prioritized and meets deadlines in timely manner
•Experience with government regulated industries is strongly preferred
•Ability to travel worldwide on an as needed or scheduled basis
•Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization
•Strong organizational, attention to detail and task follow-up skills. Multiple Language Skills desired English is mandatory. Adept at handling multiple assignments in a timely manner and meeting assigned deadlines
•Ability to perform network packet capturing and analysis
•CISCO CCNA/CCNP, preferred
•Knowledge and experience with zScaler is a plus
•Experience with government regulated environment is strongly preferred
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email firstname.lastname@example.org