Abbott Technical Sales Specialist, CRM/EP in Abbott Park, Illinois

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

If you are interested in joining Abbott's high caliber Technical Sales Specialist, CRM/EP program, we want to network with you!

In this role, you will assist with the implantation and support of cardiac devices as well as provides support for cardiac mapping procedures. Assists in the implantation of medical devices and the support of those devices. Assists in the day-to-day management of various clinically-related issues. Working under direct supervision, provides educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff. Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness. Exercises judgment in planning, organizing and performing work; monitors performance and reports status to manager. Engages in activities and behaviors to become proficient in the servicing of accounts. As appropriate, may assist marketing personnel in the support of advertising and promotional sales activities.

Each employee can make a difference at Abbott and has the power, either individually or as a team, to influence the success of the company. We are team-oriented, fast-paced and progressive. We value people with great ideas who partner with others both internally and externally to take action and accomplish goals.

Impact this role will have on Abbott:

Job Duties:

  • Provides technical assistance and support for procedures in which Cardiac Rhythm Management (CRM) and Electrophysiology (EP) products are used, including during pre- and post-implantation.

  • Provides regional implant support on an as-needed basis.

  • Develops and executes programming for highly complex medical devices.

  • Assists in the support of complex cardiac mapping procedures

  • Remains technically competent relative to best practices and the products offered in the marketplace.

  • Develops, leads and/or facilitates trainings and other programs on Abbott products to healthcare professionals.

  • Ensures that all pertinent patient information (Patient Registration Form) is completed and forwarded to patient tracking when required.

  • Responsible for the management of any assigned physical inventory.

  • Performs work that involves a high degree of independence.

  • Identifies and implements the most efficient, cost-effective and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.

  • Identifies reports and advises of customer needs, product performance and potential sales opportunities to sales representatives / directors and/or management to influence sales growth and service of accounts.

  • Participates in the creation and implementation of long- and short-term sales and business strategies.

  • Support all Abbott initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.

  • Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Abbott policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

  • Performs other related duties and responsibilities, on occasion, as assigned, which may include taking call on evenings and weekends for time-sensitive patient and customer needs.

  • Must be able to lift a minimum of 25 lbs., as needed.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com