Abbott Diagnostics Application Specialist (w/m) in Baar, Switzerland

Abbott Diagnostics is looking for an

Application Specialist (m/f)

Abbott Diagnostics

The Application Specialist is responsible for delivery of customer operator training and coaching in Abbott training facilities and onsite and providing on- site assay implementation, application support, and application troubleshooting.

Location: Ostschweiz

Main Responsibilities:

  • Deliver customer operator training in Abbott facilities or on-site

  • Perform new instrument and assay implementations through Test Of Record (TOR)

  • Perform on-site assay investigation, troubleshooting and operator training and coaching

  • Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and resolution rates.

Education

  • Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.

Background

  • Proven track record in a similar position supported by management and customer references

  • Successful engagement with customers, specifically lab staff.

  • Strong communication skills, fluent in German and English

  • Technical expert for product line responsibility

  • Strong experience in use of analytical tools and software

  • overall travel time is 70-80%, including projects across DACH countries or in region, 10% travelling in EMEA to support the launch of Alinity instruments

Do you like the sound of this job and think you’ve got what it takes? Then send us your CV today. We look forward to receiving your application.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com