Abbott Scrum Master, Digital Health Solutions in Chicago, Illinois

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

As a member of the Digital Solutions team, you will lead an Agile Scrum digital product team for digital health within a global business unit across global geographies. Responsibilities also include driving modern work practices to increase customer engagement, improving cross-organizational collaboration, and getting the most out of the organization within a regulated industry. The candidate should demonstrate a track record of building successful teams, and working within an innovative environment to bring data driven assets to market.


  • Guiding the team and organization on how to use Agile/Scrum practices and values to delight health consumers

  • Facilitating getting the work done: without coercion, assigning, or dictating the work

  • Guiding the team on self-organizing to meet delivery needs and getting the most out of self-organizing principles

  • Collaborating with product owner(s), program manager, and suppliers/partners to align delivery expectations

  • Assessing the Scrum Maturity of the team (including relevant suppliers/partners) and organization and coaching the team to higher levels of maturity

  • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment

  • Building a trusting and professional environment, facilitating discussion, decision making, and conflict resolution to enable delivery execution

  • Assist program manager to communicate information to stakeholders

  • Support and education product owners

Education/ Experience

  • Bachelor’s Degree/ Master’s Degree preferred

  • Minimum 5 years of experience in delivering software products, with progressive leadership roles

  • Minimum 2 years playing the Scrum Master role for a software product development team that was diligently applying Scrum principles

  • Experience or familiarity with technologies and best practices in areas not limited to: Customer experience, web content management, personal/electronic health records, clinical study data management, mobile solutions, social engagement, data driven marketing (DMP), paid display, event bus, audience selection, SEO, tag management, Java, .NET framework, Node.js, AWS/Azure

  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

  • Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown technologies, various Retrospective formats, handling bugs, etc.)

  • Knowledge of other Agile approaches (e.g. Kanban, SAFe)

  • Knowledge of software development practices (e.g. Agile/Scrum, Kanban, SAFe) and tools (e.g. JIRA, Confluence)

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email