Abbott Technical Solution Design Specialist - Benelux Region in Hoofddorp, Netherlands

At Abbott, we know that laboratories performing at their best, deliver results that drive better patient outcomes and improve healthcare value. To help our customers achieve measurably better healthcare performance, Abbott has created a new way — an approach that delivers personalized solutions. By leveraging our resourceful advocates, harmonized systems and intelligent insights, Abbott Diagnostics helps redefine performance in laboratories and institutions.

In order to support its development, Abbott Diagnostics is recruiting a Technical Solutions DESIGN Specialist.

The Technical Solutions Design Specialist will:

  • Drive the sales effort for Abbott Diagnosticslaboratory solutions and relatedprofessionalservices to Retain and Sustain key existing account

  • Support the commercial team tomaximizecorediagnosticsbusiness bydrivingand supporting three key subject’s matters; workflow consulting,laboratory automation andinformatics systems to enhance and improve usage of installed lab operation.

  • Provideexpertknowledgeinall three subject matters and internaltrainingprograms

Specifically,

  • Work with the country commercial team toplan,prioritiesLab Performanceactivitiesand customer contact towards achieving agreed business aims

  • Maintainand develop existing customers though workflow consulting, IT utilization and analyser optimization

  • Use customer and prospect contactactivitiestools and systems and update relevantinformation heldin these systems

  • Respond to and follow up customer/sales team enquiresusingappropriate methods

  • Attend and present at external customer meetings and internal meetings to developsalesopportunitiesandaidbusiness development

  • Provisionof technicalinformationand responses for the experience team; where appropriate to complete needed documentation

  • Liaise withimplementation team to ensure that ourlaboratory solutions are executed according to customer need and sales process

  • Provide postimplementation workflow consulting to ensure customer expectations and value propositions are delivered and recognized

  • Achievesconsistenthighlevel of customersatisfaction

THE PROFILE:

  • Educated to degree level or equivalent,ideallyin a science based or economics/businessstudiesrelateddisciplineand/orequivalentexperience.

  • Minimumof 2 years track recordinthediagnosticsindustrywithdemonstrated success

  • Fully conversantinconsultative selling techniques and methodologies

  • Ability to work/influenceacrossmultipleAbbottdivisions(ADD/AMD/APOC)

  • Collaborative enterprisethinking; willingto adapt to anddriveorganizationalchange

  • Thoughtleadership; ability to develop and maintain strong customerrelationships

  • Excellent interpersonal andinfluencing skills, willingness to workin cross­ functional teams

  • Ability to develop and champion newideas and approaches

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com