Abbott Sales Excellence Manager- Abbott Diagnostics (Mississauga) in Mississauga, Ontario

At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Status: Regular, Full Time

Position Overview:

The Manager Sales Excellence will play a critical role in supporting the Abbott Diagnostics team by enabling sales excellence, IBP, and profitability improvement for the region. The incumbent will also guide, monitor, analyze and provide expertise on business integration and alignment. Reporting to the General Manager, the Manager Sales Excellence will also support and work closely with the senior leadership team.


  • Region Ownership of Sales Excellence tool (aforce CRM Tool) as the System of Truth for Prospective Business Opportunities, including data stewardship and ticket resolution.

  • Champion application of the Sales Cadence Process across the Region by tracking, monitoring & reporting on key Strategic, Business & Behavioral Metrics / KPIsto drive accountability and enable effective Root Cause Analysis. In turn focus on process standardisation and identification of best-in-class practices.

  • Area ownership of Integrated Business Planning (IBP) Commercial Management Process. Report on changes in business and market dynamics, enable development of contingency plans to exploit opportunities and mitigate vulnerabilities to close strategic and business gaps.

  • Ensure alignment of sales pipeline activities, Acquisition & Value Expansion Opportunities, to both the strategic & tactical plans of Marketing & Service. Thus enabling monthly development of a Demand Management Statement (Sales (dollars), Service Equipment (units) and Transition Products (Dollars and Units)), to support the creation of the financial 6 Quarter Forecast (rLBE).

  • Drives gross margin (profitability) improvement initiative to achieve margin expansion in the Region, through the governance of the project portfolio. Role should ensure strong project management planning and execution discipline, with monthly status reporting & Governance.

  • Collaborates with Acquisition & Customer Experience leadership, to support effective adoption of the sales cadence process & the utilization of aforce.

  • Collaborate with Region Leadership to align Strategy & Profitability Initiatives.

  • Collaborates with Region Controller to align the Demand Management Statement & link to the 6Q rLBE.

  • Implement Sales Excellence Best Practice Processes and Tools established by Area & Global Teams.

Required Skills & Abilities:

  • Demonstrated business analytical capabilities;

  • Strong financial acumen and track record of contingency planning with a Commercial Operations focus (preferable Sales Analytics and CRM Management);

  • Strong management skills, with demonstrated ability to lead and operate within a Cross Function Team in a Matrix Organisational Structure;

  • Demonstrated performance of influencing change;

  • Highly organized with strong communication skills.

Required Education and Experience:

  • Bachelor degree (required);

  • Minimum of 3 years of experience in a commercial management (Sales Management preferred) role in healthcare industry (Diagnostic preferred);

  • Previous experience of leading projects would be a strong asset.

Abbott Canada is committed to the hiring, advancement and fair treatment of individuals without discrimination based on factors such as race, sex, colour, ethnic or national origin, religion, disability, age, citizenship, family or marital status, political beliefs, sexual preference or other factors included in human rights legislation.

Our diversity goals for recruitment, hiring, and retention are embedded in our corporate goals, and our diversity initiatives are supported by the highest level of the organization.

We strongly believe that a diverse workforce fosters more creative and innovative thinking throughout the organization. Creating an inclusive environment, where everyone is respected and valued, enables us to leverage our diversity as a business driver and strengthens our position as a global leader.

Abbott strives to promote and maintain an inclusive, high-performing culture that allows all employees to reach their full potential and contribute to Abbott’s success.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email