Abbott Ambassador in Oslo, Norway
1. Primary Objective of Positi on
- The Abbott Ambassador is responsible for managing , protecting and expanding existing core lab/serology/hematology accounts, managing and improving customer relationships, and improving profitability of accounts.
2.Ma j or Accountabilities
Full revenue responsibility including forecasting and target performance achievement
Act as a trusted partner and advisor as Abbott's main contact to customers
Manage and drive the development of their accounts, including key activities such as: strategic account management and post-sales implementation process
New product and menu expansion targeting and sales support
Prepare and execute regular customer business reviews
Manage routine renewals of base business accounts and negotiate long-term contracts
Provide proactive service
Implement new assays
Provideongoingtraining and coaching to customers
Oversee progress of cross-functional implementation team (post-sale) with project manager
Success in this role is measured by achievement, economic profitability, customer satisfaction score (NPS), contract renewal rate and managed revenue.
- Bachelor's degree or equivalent experiencerequired. Bachelor's I Engineering degree inbio medical I electrical I mechanical I medical technology or commercial is preferred.
Minimum of 5-7 years track record in the diagnostic industry with an emphasis on managing and expandingexisting accounts, managing and improving customer relationships, improving profitability of accounts.
2-3 years’ experience in serology either from hospital labs or from the industry
Proven track record in a similar position supported by management and customer references
Successful engagement with customers, specifically Business Management and key stakeholders.
Excellent product and industry knowledge
Strong understanding of key stakeholders and customer dynamics
Strong solution selling and relationshipbuilding skills
Excellent communication skills
Ability to identify and drive resolution of issues
Long-term, strategic focus on account
Candidates must be fluent in local language and English; additional languages are advantageous
The positionrequires the willingness to travel on a frequent basis, i.e. on average three days per week.
5. Impact of position
Manage and expand existing accounts.
Managing and improve customer relationships.
Improve profitability of accounts
Supporting the AMB in the Nordics in following up the serology accounts
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email email@example.com