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Job Information

Abbott Apprendista Technical Service Specialist Lazio (Rome East) in Rome, Italy

Apprendista Technical Service Specialist

Abbott's Diagnostics Division is looking for a Apprendista Technical Service Specialist for Lazio (Rome East) region (field based).

Primary objective of the position

The Apprendista Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations..

Major accountabilities

  • Provides first line service to Abbott Ambassadors (service interventions requiring less than 4 hours labor time)

  • Schedules and perform planned maintenance (PM) activities

  • Assists with instrument installations and deinstallations

Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district.

Educational background

  • Bachelor degree or equivalent experience is required

  • Degree as Mechanical/Electrical/Biomedical/Biotechnology/Clinical Engineer.

Requirements / Work experience

  • First Experience in a similar position

  • Successful engagement with customers, specifically lab staff

  • Technical expert for product line responsibility

  • Strong communication skills

  • Ability to identify and drive resolution of issues

  • Strong experience in use of analytical tools and software

Work place

Lazio (Rome East)

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email