Abbott Technician II, Postmarket Surveillance in St. Paul, Minnesota

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.


Product Performance Technician II

This role supports the Product Performance Engineering (PPE) group with the following:

Major Responsibilities Include:

  • Receiving returned product in the lab and, if applicable, ensuring complaint product details match actual product.

  • Utilizing diagnostic procedures, tools, judgement, & experience to determine root cause of field events with Abbott capital equipment.

  • Documenting results of root cause investigations in the appropriate forms in a clear, concise, consistent manner.

  • Communicating to management when a root cause investigation or adverse trend points to a deficiency in manufacturing processes or design.

  • Participating in reviews of complaint and manufacturing data to ensure the business is aware of product quality issues.

  • Obtaining product knowledge of all products the lab is responsible for evaluating.

  • Maintaining lab equipment to ensure calibrations and preventative maintenance are performed in a timely manner.

  • Providing feedback to management for process improvement.

  • Training fellow team members and new-hires on various products and tools.

  • Complying with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.

  • Maintaining positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

  • Performing other related duties and responsibilities, on occasion, for the Cardiovascular Neuromodulation division as needed.

Qualification Requirements:

  • High School diploma required; 2-year technical or Associate degree in Electrical/Mechanical Technology preferred

  • 1-2 years electrical/electronic experience

  • Risk management experience

  • Computer knowledge is essential (especially Microsoft Office Suite)

  • Demonstrated ability to understand and comply with applicable industry regulations and follows company operating procedures, policies, and rules is essential

  • Ability to use test equipment such as oscilloscopes, volt meters, & macroscopes

  • Strong multitasking skills

  • Solid communication and interpersonal skills

  • A solid troubleshooting and root cause analysis skill set in electronics

  • Must be able to lift 50 lbs. on occasion

  • Familiarity with computer operating systems

  • Strong organizational and follow-up skills, as well as attention to detail

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email