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Veterans at Abbott

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Abbott SFE Senior Specialist in Tokyo, Japan


The Commercial Excellence associate is responsible for enhancing the effectiveness and profitability of the Sales and Marketing functions through continuous improvement in commercial capabilities and developing strategies and processes. Enhance SFDC effectively use and develop effective reports through Power BI to achieve high division target. Drives initiatives to reach short-term and long-term operational excellence.


  • Develop and launch CRM application and build appropriate metrics and KPI's

  • Drive Incentive compensation plan effectiveness and compensation governance to ensure pay for performance

  • Implement market coverage model to include call planning and territory alignment to maximize resources and commercial ROI

  • Competitive intelligence strategy implementation

  • Work with commercial division heads to localize Japan executional strategies

  • Application of sales strategies

  • Drive segmentation strategy and work with commercial division heads to localize the approach

  • Evaluation and measurement of incentive compensation schemes to drive the right sales force behaviors and implement governance process to ensure pay for performance

  • Implement continuous territory alignment process to allow analysis of sales force resource allocation to ensure we maximize commercial ROI

  • Work with commercial division heads to develop and automate competitive intelligence process through OneForce CRM system and proactively report key competitive trends to allow the organization to anticipate necessary strategic or tactical adjustment


  • Strong business acumen. Ability to develop strategic recommendation based on analysis of complex data input and present to client/ product teams.

  • Ability to consider complex problems and offer valid solutions. Able to offer practical experience of successful CRM application in the field/

  • Proven ability to work cross functionally and interact at all levels of the business from Executive level down.

  • Operational Excellence skills and experience with strong systems and analytics background. Intimate knowledge and deep experience of SFDC, SAP, and Cognos or Datamart systems strongly preferred.

  • Business level English required


Relevant Bachelor's degree with 5+ years of progressive experience with a mix of skills in sales, marketing, customer analytics at multi brand/ multichannel organizations


Minimum 5 years of business experience in customer facing and cross functional roles.

Prefer healthcare industry.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email