Abbott Sales Ambassador (Alinity), Abbott Diagnositics (Western Canada) in Vancouver, British Columbia

At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Status : Full Time/Permanent

Position Overview:

As an Ambassador, you will be the representative of Abbott and the ADD brand to the customer.

The Ambassador operates as primary account management contact with customer account; with a focus to improve economic profitability; increase customer loyalty; secure retention; and drive value expansion.

Responsibilities:

-Act as trusted partner to existing customers

-Build promoters and achieve targeted retention rate

-Manage and drive development of accounts according to strategic account plan (value expansion; economic profitability)

-Coordinate order; delivery; and billing

-Responsible for implementing and maintaining the effectiveness of the quality system.

Abbott Canada is committed to the hiring, advancement and fair treatment of individuals without discrimination based on factors such as race, sex, colour, ethnic or national origin, religion, disability, age, citizenship, family or marital status, political beliefs, sexual preference or other factors included in human rights legislation.

Required Education and Experience:

Bachelor’s degree or equivalent relevant experience required. Bachelor’s degree in Bio Medical / Engineering / Electrical / Mechanical / Medical Technology or Commercial is preferred.

Minimum of five years relevant experience with instrumentation utilized in a laboratory environment, or directly in laboratory environment, for Abbott Diagnostics products, which may include:

-Experience interfacing with customers

-Strong people management and communication skills

-Trouble shooting/problem solving skills

-Computer skills (word, excel, power point, internet savvy)

-Shows ability to prioritize independently

-Negotiation skills

-Demonstrate sales skills

-Commitment to customers

--Basic application know-how

-Demonstrates innovation, adaptability, and schedule flexibility; Considers a dynamic environment as an opportunity to learn and grow

-Analyzes discrete issues and provide solutions; Identifies missing information or recognizes underlying issues; Organizes thoughts and information into clear explanations or presentations.

-Anticipates, identifies and meets internal and external customer needs and requests; negates and Resolves Conflicts; maintains a professional demeanor, even under stressful conditions.

-Makes logical timely decisions based on analysis and experience

-Effectively Manages Time; Prioritizes tasks and defines tasks necessary to meet goals; Organizes own activities and time to complete multi-faceted tasks and assignments; Manages daily workload related to call documentation; parts inventory and cycle count accuracy

-Demonstrates proficiency and works efficiently with computer, personal digital assistant (PDA), and printers.

-Adheres to proper call documentation

-Displays effective oral and written communication to accomplish business goals and foster building customer rapport and relationships

-Develops self by acquiring the skills, knowledge and experience to support the business direction of the organization and grow professionally

-Persuades others to support a course of action; acts proactively to originate actions to improve existing conditions and process

Abbott Canada is committed to the hiring, advancement and fair treatment of individuals without discrimination based on factors such as race, sex, colour, ethnic or national origin, religion, disability, age, citizenship, family or marital status, political beliefs, sexual preference or other factors included in human rights legislation.

Our diversity goals for recruitment, hiring, and retention are embedded in our corporate goals, and our diversity initiatives are supported by the highest level of the organization.

We strongly believe that a diverse workforce fosters more creative and innovative thinking throughout the organization. Creating an inclusive environment, where everyone is respected and valued, enables us to leverage our diversity as a business driver and strengthens our position as a global leader.

Abbott strives to promote and maintain an inclusive, high-performing culture that allows all employees to reach their full potential and contribute to Abbott’s success.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com