Abbott Application Specialist (m/f) Austria in Vienna, Austria

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Abbott Diagnostic Division (ADD) is looking for an

Application Specialist (m/f)

field-based in Austria.

Primary objective of the position

The Application Specialist is responsible for delivery of customer operator training and coaching in Abbott training facilities and onsite and providing on-site assay implementation, application support, and application troubleshooting.

Major accountabilities

  • Deliver customer operator training in Abbott facilities or on-site

  • Perform new instrument and assay implementations through Test Of Record (TOR)

  • Perform on-site assay investigation, troubleshooting and operator training and coaching

  • Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and resolution rates

  • Configuration and Training of IT Equipment (Server / Workstation / Middleware)

Educational background

  • Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.

Requirements / Work experience

  • Proven track record in a similar position supported by management and customer references

  • Successful engagement with customers, specifically lab staff.

  • Strong communication skills

  • Technical expert for product line responsibility

  • Strong experience in use of analytical tools and software

  • Strong IT Skills

  • Experience in Laboratory workflow and automation is of advantage

  • Excellent German and English language skills; additional skills in French and/or Italian preferred

Abbott has a range and variety of jobs on offer in a positive and dynamic environment that allows you to maintain a healthy work-life balance. We provide development opportunities as part of our comprehensive Talent Management Program. Your contribution to the company’s success will be rewarded with a competitive salary package. We offer comprehensive benefits to suit the lifestyles of all our employees, from a retirement plan that is far above market average, a save-as-you-earn program, to educational scholarships for children, and health management initiatives for staff and their dependents.

Do you like the sound of this job and think you’ve got what it takes?

Then upload your CV today. We look forward to receiving your application.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com