Abbott Application Specialist (w/m) in Wiesbaden-Delkenheim, Germany
At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.
In Germany, Abbott has more than 3,000 employees working in manufacturing, research and development, logistics, sales and marketing. They are located at Abbott`s German headquarters in Wiesbaden and its sites in Hanover, Neustadt am Rübenberge, Wetzlar, Eschborn and Witten. Alere in Cologne and Jena is now Abbott.
Abbott Diagnostics is looking for an
Application Specialist (m/f)
The Application Specialist is responsible for delivery of customer operator training and coaching in Abbott training facilities and onsite and providing on- site assay implementation, application support, and application troubleshooting.
Location: we have four positions open in Germany - field-based.
Deliver customer operator training in Abbott facilities or on-site
Perform new instrument and assay implementations through Test Of Record (TOR)
Perform on-site assay investigation, troubleshooting and operator training and coaching
Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and resolution rates.
- Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
Proven track record in a similar position supported by management and customer references
Successful engagement with customers, specifically lab staff.
Strong communication skills
Technical expert for product line responsibility
Strong experience in use of analytical tools and software
overall travel time is 70-80%, 90% projects across DACH countries or in region, 10% travelling in EMEA to support the launch of Alinity instruments
Abbott Germany has a range and variety of jobs on offer in a positive and dynamic environment that allows you to maintain a healthy work-life balance. We provide development opportunities as part of our comprehensive Talent Management Program. Your contribution to the company’s success will be rewarded with a competitive salary package. We offer comprehensive benefits to suit the lifestyles of all our employees, from a retirement plan that is far above market average, a save-as-you-earn program, to educational scholarships for children, and health management initiatives for staff and their dependents.
Do you like the sound of this job and think you’ve got what it takes? Then send us your CV today. We look forward to receiving your application.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email email@example.com